Comments Off on Who do we use for our deliveries?
We use Star Track which is the fastest courier service in Australia
We also use Aus Post for smaller items and occasionally Couriers please.
Comments Off on How long until I get my delivery?
Usually it you should get your delivery within 7 business days.
Melbourne usually 1-2 business days
Sydney 2-3 business days
Brisbane 3-5 business days
Perth 3-4 Business days
Camberra 2-3 Business days
Country areas add an extra 1 – 2 days from your closest capital city
Comments Off on Do I need to be home to receive my delivery?
We always request our couriers to leave the item safe unless otherwise requested by our customer, no signature required.
Comments Off on Does my item need to be assembled? Or is it delivered assembled?
Depending on the item and it’s size, we will generally make the item as small as possible
to save money on the postage so we can keep the price low for our customers.
Comments Off on Is there anywhere you don’t delivered?
So far we haven’t come across an area that either Star Track or Aus Post do not deliver.
On the odd occasion we do reserve the right to refuse delivery if the area is that remote
that we will lose money on the item.
Comments Off on Can we request the time or day of delivery?
Unfortunately we cannot know the dates and times and by requesting this our courier company can charge more so
we do our best to get as close to the day requested as possible through past delivery experience, but we can never be sure of the
delivery drivers runs requirements on any given day.