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Mobility and Therapy Centres have been victim of the internet, not in a bad way but totally the opposite.
General manager Troy Drage has been forced to move their head office and warehouse to a massive location in Hendon South Australia. “There just isn’t enough space, with containers coming by the truck loads and orders moving out the door, we have been forced to expand and take the next step forward,” he says.
This has all been due to the growth of online sales, which continue to be on the up scale day by day.
MTC have also introduced an online membership which people can receive special offers if they join-up to our free MTC VIP Club, this has found our loyal customers returning to buy again and again.
So what’s the key to business success in hard times like these? “Keep up the basics of business and that is to remember your customer always comes first. We have always prided ourselves on quality products, peoples needs and customer service. Someone will buy a walking stick or walker then their friends will want one as well. So our best referral has been word of mouth. Look after your customers and your customers will look after you. Because without them you have nothing,” said Mr. Drage.